Shipping policy
Shipping Policy
This English Shipping Policy is intended primarily for international customers. Shipping charges are calculated at checkout based on the destination and order value.
International Shipping
We currently offer tracked international shipping to the following destinations:
- United States
- Canada
- Australia
- New Zealand
- South Korea
- Taiwan
- Hong Kong
- Singapore
Asia International
Hong Kong, South Korea, Singapore, Taiwan
| Order value | Shipping |
| ¥0–¥2,999 | ¥1,200 |
| ¥3,000–¥9,999 | ¥1,800 |
| ¥10,000–¥19,999 | ¥2,500 |
| ¥20,000+ | Free |
Canada / Australia / New Zealand
| Order value | Shipping |
| ¥0–¥2,999 | ¥1,500 |
| ¥3,000–¥9,999 | ¥2,200 |
| ¥10,000–¥19,999 | ¥3,000 |
| ¥20,000+ | Free |
United States — Tracked Shipping, Duties Prepaid
Import duties are prepaid for U.S. orders. U.S. orders are not eligible for free shipping.
| Order value | Shipping |
| ¥0–¥2,999 | ¥3,000 |
| ¥3,000–¥5,999 | ¥4,000 |
| ¥6,000–¥9,999 | ¥5,000 |
| ¥10,000–¥19,999 | ¥6,500 |
| ¥20,000–¥29,999 | ¥7,000 |
| ¥30,000–¥39,999 | ¥8,500 |
| ¥40,000–¥49,999 | ¥10,500 |
| ¥50,000–¥69,999 | ¥13,000 |
| ¥70,000–¥99,999 | ¥15,000 |
| ¥100,000–¥149,999 | ¥20,000 |
| ¥150,000+ | ¥25,000 |
Customs, Duties & Taxes
For U.S. orders, import duties are prepaid as part of the shipping service.
For other international destinations, customs duties, import taxes, or customs-processing charges that are not collected at checkout may be charged by the destination country and are the responsibility of the recipient.
Order Processing
In-stock items are normally dispatched within 1–2 business days.
Orders containing 3D-printed products are normally dispatched within 2 weeks, excluding sale periods and other busy periods.
Tracking & Delivery
International orders are shipped with tracking. Delivery times vary depending on the destination and customs clearance. Tracking information will be provided after shipment.
Other Countries
If your country is not listed above, please contact us before placing an order to ask whether shipping is available.
Shipping within Japan
Domestic shipping within Japan is available. Applicable shipping methods and charges are calculated at checkout.