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Privacy policy

Privacy Policy

We recognize the importance of protecting our customers' personal information. We comply with Japan's Act on the Protection of Personal Information (the "APPI") and will handle and protect personal information appropriately in accordance with this Privacy Policy.

1. Definition of Personal Information

In this Privacy Policy, "personal information" means personal information as defined in Article 2, Paragraph 1 of the APPI: information relating to a living individual that can identify a specific individual by name, date of birth, or other descriptions contained in such information (including information that can be readily collated with other information and thereby identify a specific individual), or information containing a personal identification code.

2. Purposes of Use of Personal Information

We use customers' personal information for the following purposes:

  1. To provide our store services.
  2. To provide information about our store services and respond to inquiries.
  3. To provide information about our products and services.
  4. To respond to acts that violate our terms, policies, or other rules relating to our store services.
  5. To notify customers of changes to terms, policies, or other rules relating to our store services.
  6. To improve our store services and develop new services.
  7. To create statistical data relating to our store services in a form that does not identify individuals.
  8. For other purposes incidental to the purposes listed above.

3. Changes to the Purposes of Use

We may change the purposes for which personal information is used within a scope reasonably considered to be related to the original purposes. If we make such a change, we will notify customers or make the change public.

4. Restrictions on the Use of Personal Information

Except where permitted by the APPI or other applicable laws and regulations, we will not handle personal information beyond the scope necessary to achieve the stated purposes of use without the customer's consent. This restriction does not apply in the following cases:

  1. When required by law.
  2. When necessary to protect a person's life, body, or property and it is difficult to obtain the customer's consent.
  3. When particularly necessary to improve public health or promote the sound development of children and it is difficult to obtain the customer's consent.
  4. When it is necessary to cooperate with a national government agency, local government, or a person entrusted by either of them in performing duties prescribed by law, and obtaining the customer's consent may impede the performance of those duties.

5. Proper Acquisition of Personal Information

We acquire personal information by proper means and do not acquire it through deception or other improper means.

6. Security Management of Personal Information

We provide necessary and appropriate supervision of our employees to ensure the secure management of personal information against risks such as loss, destruction, alteration, or leakage. If we outsource all or part of the handling of personal information, we also provide necessary and appropriate supervision of the contractor to ensure proper security management.

7. Provision to Third Parties

Except where disclosure is permitted under the APPI or other applicable laws and regulations, we do not provide personal information to third parties without the customer's prior consent. The following cases are not regarded as provision to a third party as described above:

  1. When personal information is provided in connection with outsourcing all or part of its handling within the scope necessary to achieve the stated purposes of use.
  2. When personal information is provided in connection with a business succession due to a merger or other reason.
  3. When personal information is jointly used in accordance with the APPI.

8. Disclosure of Personal Information

If a customer requests disclosure of personal information in accordance with the APPI, we will confirm that the request is made by the customer concerned and will disclose the information without delay. If the relevant personal information does not exist, we will notify the customer accordingly. This does not apply where we are not obligated to disclose the information under the APPI or other applicable laws and regulations.

9. Correction, Addition, or Deletion of Personal Information

If a customer requests correction, addition, or deletion of personal information on the grounds that the information is inaccurate and in accordance with the APPI, we will confirm that the request is made by the customer concerned, conduct the necessary investigation without delay within the scope necessary to achieve the purposes of use, and, based on the results, correct, add, or delete the personal information and notify the customer accordingly. If we decide not to make a correction, addition, or deletion, we will notify the customer. This does not apply where we are not obligated to do so under the APPI or other applicable laws and regulations.

10. Suspension of Use or Deletion

If a customer requests suspension of use or deletion of personal information under the APPI on the grounds that the information is being handled beyond the scope of the previously announced purposes of use or was acquired through deception or other improper means, and the request is found to be justified, we will confirm that the request is made by the customer concerned, suspend use or delete the information without delay, and notify the customer accordingly. This does not apply where we are not obligated to do so under the APPI or other applicable laws and regulations.

11. Use of Cookies and Similar Technologies

Our services may use cookies and similar technologies. These technologies help us understand how our services are used and improve our services. Users who wish to disable cookies can do so by changing their web browser settings. Please note that disabling cookies may prevent certain features of our services from functioning properly.

12. Contact

For requests for disclosure or other requests, opinions, questions, complaints, or other inquiries regarding the handling of personal information, please contact us using the contact details shown in our notice under the Act on Specified Commercial Transactions or through the inquiry form on our store website.

13. Continuous Improvement

We periodically review our practices regarding the handling of personal information and strive for continuous improvement. We may revise this Privacy Policy as necessary.